Independent Learning

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Respectful Solutions for Parent Conflict (2 credit hours)


(2 credit hours)

Level 1   CDA 4    CC 6   Audience – All

Respectful Solutions for Parent Conflict

Families are an integral part of the child care community but sometimes conflicts can arise. Learn strategies to foster communication and understanding which can help you remain professional and respectful in challenging situations. Reflect on instances when negative assumptions about parents and families can be altered by shifts in perspective and by building positive relationships.

This course is an interactive e-learning experience, and participants will need access to a computer or tablet that is connected to the internet. You will complete this module at your own pace, working through a variety of activities (videos, articles, short-answer responses, assignments, quizzes, etc.).

Please make sure that the email address you enter is correct. A link to the course will be sent via email.

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Trainee(s) Information

In order to receive credit for completing this training, you MUST submit the information below for each trainee. To add a trainee, click the plus sign to the right of the chart. The quantity of the order must match the number of trainees.
Email Address
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